Shipping policy
Processing Time
All orders are processed within 1-2 weeks. Orders are not shipped or delivered on weekends or holidays. If there are significant delays in shipment due to unforeseen circumstances, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will also be provided during this process. Please note that these are just estimates, and actual delivery times may vary.
Shipping
We offer ground shipping for domestic orders within the contiguous United States. Expedited shipping can be quoted; however, an additional cost will be applied.
| Order Weight(Pounds) | Economy（5-8 days) | Standard (3-4 days) | Express (2-3 days) |
| less than 50 lbs | Free Shipping | $45.33 | $67.99 |
| 50 lbs - 70 lbs | $92.62 | $132.74 | $199.11 |
| 70 lbs - 150 lbs | $167.31 | $222.12 | $333.18 |
| more than 150 lbs | $223.45 | $418.40 | $627.60 |
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will contain your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Gnee Garden is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you have any further questions or concerns about our shipping policy, please contact us at info@gneegarden.shop.